Frequently Asked Questions

“How long does this course take to complete?”

A. It should take between 1 1/2 and 2 hours to complete Part 1 of the course. It should take about 45 minutes to 1 hour to complete Part 2. You will receive an email to complete Part 2 of the course approximately 30 days after completing Part 1.


“Do I have to complete Part 1 in one sitting?”

A. No; you can complete Part 1 in one sitting, or you can take breaks. If you take a break, we recommend that you wait until you have completed one of the Modules or assessment sections.


“Are my answers to questions confidential?”

A. Your answers are strictly confidential. Any responses you provide to survey or Exam questions will be grouped together with other students' answers, and no one will ever connect you with your responses. The answers you submit to our free- response or journaling questions are also confidential. If you have other questions, please refer to our Privacy Policy at the bottom of the main navigation screen.


“When will I complete Part 2?”

A. Approximately 30 days after you have completed Part 1, you will be notified by email that you should now login and complete Part 2 of the course.


“Can I review parts of the course that I have already seen?”

A. You can review any module that you have seen – not exams or surveys.


“How do I change my email or username?”

A. You can change your email or username using the “My Profile” link at the top right of your screen.


“Can I retake the Exam if I don't pass it?”

A. Yes; if you fail the Exam, you can retake it. If you fail the Exam, the course will direct you to a link to retake the Exam.


“Who gets the Exam score(s)?”

A. Your institution will be notified of your final Exam grade. How you answered particular Exam questions is kept confidential and not reported.


“What is Buttonwood? Why am I being asked to take this course?”

A. Buttonwood is an online program designed to help college students make smart financial decisions that will positively impact their time in college - and their futures.